AI agents
AI agents that do the work.24/7, inside your platform.
They answer, quote, invoice, collect and follow up on WhatsApp, on your website and in your platform. They learn how your company works and know when to hand a case to a person.
- 24/7Your agents never stop
- 1 master AI + 1 agent per areaThey work as a team
- From Panama to the worldOffice on Calle 50
How it works
An AI agent, in three steps.
- 1
It learns your business
We give it your catalog, prices and rules, just like a new hire.
- 2
It does the work
It answers, quotes, schedules, invoices and collects, at any hour.
- 3
It flags what needs you
Cases that need judgment go to your team with a ready-made summary.
Market data
The data backs it up.
Figures from public, verifiable sources.
- 31%
of jobs in Panama are already exposed to generative AI.
Source: ILO and World Bank, 2024 - 60-70%
of work time goes into activities that current technology could do (technical potential).
Source: McKinsey, 2023 - +15%
more issues resolved per hour in customer service teams working with an AI assistant.
Source: Brynjolfsson, Li and Raymond, Quarterly Journal of Economics, 2025 - 74%
of customers expect 24/7 service.
Source: Zendesk CX Trends, 2026 - 18 of 19
is Panama's rank in AI adoption by industry. Whoever moves first wins.
Source: ECLAC and CENIA, Latin American AI Index 2025
Calculate your savings
How much does repetitive work cost you today?
Pick your country and you know right away. The calculation runs in your browser; nothing is sent.
Copying data, answering the same questions, invoicing, collecting, following up. Reference: McKinsey (2023) estimates that current technology could take on activities that absorb 60% to 70% of work time.
Today you pay
$—
a year for work an AI agent can do.
How much would you save with HumanOff? We calculate it with you, using your numbers, in the free assessment.
Book your assessmentCalculation: people × salary × the country's annual labor cost (legal payments and employer contributions) × % of time. Each country's rates are explained below.
Calculator sources and assumptions
- Panama: reference salary USD 793.9 (median salary of office workers, INEC, Sept. 2025). Labor cost: 15.3 salaries a year = 13 legal payments + employer contributions of ≈18% (Ley 462/2025, CSS).
- Costa Rica: reference salary USD 1324 (average salaried worker, INEC, ene-mar 2026). Labor cost: 16.2 salaries a year = 13 legal payments + employer contributions of 26.83% (CCSS (PwC)).
- Mexico: reference salary USD 1100 (average formal salary, IMSS, sept. 2026). Labor cost: 16 salaries a year = 12.6 legal payments + employer contributions of ≈27% (IMSS, INFONAVIT (PwC)).
- Colombia: reference salary USD 682 (average salaried worker, DANE, ene-oct 2025). Labor cost: 16.1 salaries a year = 14.12 legal payments + employer contributions of 16.52% (UGPP (PwC)).
- Dominican Republic: reference salary USD 540 (average formal salary, BCRD, jul-sep 2025). Labor cost: 15.1 salaries a year = 13 legal payments + employer contributions of 16.39% (TSS (PwC)).
- Guatemala: reference salary USD 557 (minimum wage (no official formal average), Acuerdo Gubernativo 256-2025). Labor cost: 15.8 salaries a year = 14 legal payments + employer contributions of 12.67% (IGSS (PwC)).
- Peru: reference salary USD 668 (average income in Lima, INEI, jul-sep 2026). Labor cost: 16.4 salaries a year = 15.35 legal payments + employer contributions of 9% (EsSalud (PwC)).
- Chile: reference salary USD 1120 (formal private-sector average, net, INE, ESI 2025). Labor cost: 12.8 salaries a year = 12 legal payments + employer contributions of 6.83% (Superintendencia de Pensiones (PwC)).
- Ecuador: reference salary USD 837.7 (average formal salary, INEC, mayo 2026). Labor cost: 15.9 salaries a year = 14.48 legal payments + employer contributions of 12.15% (IESS (PwC)).
Assumptions: low-risk administrative employee, standard company regime, no profit sharing. Salaries converted to USD at each central bank's official exchange rate (October 19-21, 2026). Data reviewed on October 21, 2026.
The Problem
Your customers write at any hour. Your team can't be there.
Slow responses
Customers expect an answer within minutes. After hours, that sale goes to the competition.
Repetitive questions
A big share of your team's time goes to prices, hours, availability and order status.
Unqualified leads
Sales reps treat everyone the same, and the best prospects wait in line.
What's Included
An agent that knows your business and works inside your systems.
24/7 multichannel support
WhatsApp Business, web chat and email in your brand's voice.
Lead qualification
Asks the questions your best salesperson would and prioritizes in the CRM.
Answers from your documents
Uses RAG over catalogs, manuals and policies so it never makes things up.
Scheduling
Offers time slots, confirms and reschedules appointments and meetings.
Handoff to a person
Passes complex cases to your team with a summary of the conversation.
Metrics
Resolution, conversions and escalation reasons, visible in a dashboard.
Use Cases
Where an AI agent makes an impact.
Clinics and medical offices
Schedules, confirms and reminds patients of appointments; answers questions about services and insurance.
Prospect qualification
Filters by budget, area and timeline, and books viewings with the agent.
Orders via WhatsApp
Checks inventory, builds the order and records it in your system.
First contact
Understands the need, gathers documents and prepares the meeting.
Shipment status
Answers where an order is by checking the system in real time.
Team assistant
Answers questions about internal processes and policies using your documents.
Process
A clear path. No black boxes.
Assessment
We map your processes, your systems and where your team's time is lost. At no cost.
Design
We define the solution, the cost and the expected savings.
Development
We build in stages, with deliveries your team can test from the first weeks.
Measurement
We monitor results, fine-tune and scale what works.
Other Services
They work better together.
Custom platforms
Customer portals, CRMs and internal systems designed around your processes, with built-in AI.
Learn more AI agentsProcess automation
We eliminate repetitive tasks: invoices, orders, reconciliations and reports that run themselves.
Learn more StrategyAI consulting
A roadmap, prioritized use cases and a return model to adopt AI with a business focus.
Learn moreBlog
Learn with us.
Practical guides on AI, automation and custom software for businesses in Panama and Latin America.
What Is an AI Agent and How to Use It in Your Business
The difference between a chatbot that replies and an agent that resolves, explained without jargon.
How to Automate WhatsApp Business with AI Without Losing the Human Touch
WhatsApp is Latin America's sales channel. Here is how to automate it without your customers feeling they are talking to a cold machine.
Custom CRM: 7 Signs Your Business Needs One
If your sales team sells in spite of your CRM rather than because of it, this list is for you.
Frequently Asked Questions
Before you start.
What is the difference between an AI agent and a chatbot?
A chatbot follows a menu of fixed answers. An AI agent understands open-ended questions, remembers context, checks your systems and carries out tasks such as quoting or scheduling.
Which channels does it work on?
WhatsApp Business, website chat, email and other messaging channels. It can also work inside your internal platform.
What happens if the agent doesn't know the answer?
It is configured not to make things up: it asks for more information or hands the conversation to a team member with a summary of the case.
Is my data safe?
We define minimum permissions for each system, what the agent can read and what it can change, and we handle personal data in accordance with applicable regulations.
How long does it take to be up and running?
It depends on the channels and the tools you use. We start with one specific use case so the agent is in use as soon as possible, then expand.
Free assessment
Let's connect your business.
Tell us what you want to build. We'll reply within 24 business hours with a first assessment.
Prefer to write? WhatsApp +507 6614-1620